Warranty Info


Connecticut Gutter LLC Multiple Warranty


Full 1- Year Warranty
What Does This Warranty Cover?
What Does This Warranty Not Cover?
What is the Period of Coverage?
What Will We Do to Correct Problems?
What Will We Not Do?
How Do You Get Service?
What Must You Do to Keep the Warranty in Effect?
   
Limited 10- Year Warranty
1. What Does This Warranty Cover?
2. What Does This Warranty Not Cover?
3. What is the Period of Coverage?
4. What Will We Do to Correct Problems?
5. What Will We Not Do?
6. How Do You Get Service?
7. What Must You Do to Keep the Warranty in Effect?
   
Full 1- Year Warranty
1. What Does This Warranty Cover?
 
This warranty protects you in the case of any natural defects in the materials we use or failure of those materials. An example of a natural defect would be if the baked enamel paint peels or flakes away. Failure refers to pitting or rotting of the aluminum or rusting of the hardware used. This also refers to the gutter system coming away from the house. This Warranty only covers problems that are intrinsic to the materials we use, or to the steps we take to install the system.
 
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2. What Does This Warranty Not Cover?
 
This Warranty does not cover anything considered an “Act of God”. An “Act of God”, is so extraordinary and devoid of human agency that reasonable care would not avoid the consequences. Damages caused by tornadoes, perils of the sea, extraordinary floods, fallen trees and severe ice storms are usually considered “Acts of God”. As well, this warranty does not cover damages inflicted on the gutter system or leafless solution by an individual(s) or pets. For instance, if someone rests a ladder on the gutter and subsequently dents or damages the gutter, Connecticut Gutter LLC will not be held responsible to repair/replace. Another example would be tying a pet to a leader pipe, and having that pet dent or pull of that pipe.
 
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3. What is the Period of Coverage?
 
This full 1-Year Warranty is good for exactly one year to the day of the actual install of your gutter system by, and only by Connecticut Gutter LLC. Proof of purchase must be presented in order to take advantage of this Warranty.
 
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4. What Will We Do to Correct Problems?
 
Connecticut Gutter LLC will take all prudent steps to correct any and all problems you may be experiencing with your Connecticut Gutter LLC gutter system. This may or may not include replacing gutter or leader with new parts, or repairing the faulty component(s). All labor and material costs will be picked up by Connecticut Gutter LLC. Connecticut Gutter LLC promises to address any issue protected by Warranty in a reasonable and timely manner, and in coordination with our business schedule at the time of your Warranty inquiry.
 
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5. What Will We Not Do?
 
Connecticut Gutter LLC will not be responsible for any peripheral needs or issues related to the gutter system. This includes leaf build-up or clogging, cleaning dirty gutters, issues with your drainage or dry-well system, etc. As well, we will not replace a component of the system if it is not faulty while replacing something that is faulty and under Warranty.
Connecticut Gutter LLC is also not responsible for another person or contractors’ work to the gutter system following our install. This includes but is not limited to a roofer changing the pitch of the roof, the overhang of the shingle or any aspect of the roof as it related to the gutter system at the time of our install.
 
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6. How Do You Get Service?
 
Getting service is simple. Call our offices at (203) 878-2411 and leave a message with your name, address and problem. One of our employees will be in touch with you to discuss, and potentially arrange for a visit to correct the issue at hand.
 
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7. What Must You Do to Keep the Warranty in Effect?
 
To keep this 1-Year Full Warranty in effect, you must possess your Connecticut Gutter receipt or completion paperwork from the initial install. As well, you must be certain that no one other than Connecticut Gutter LLC has touched or worked on your gutter system.
   
Limited 10- Year Warranty
1. What Does This Warranty Cover?
 
This warranty protects you in the case of any natural defects in the materials we use or failure of those materials. An example of a natural defect would be if the baked enamel paint peels or flakes away. Failure refers to pitting or rotting of the aluminum or rusting of the hardware used. Note that this only covers the gutter materials themselves.
 
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2. What Does This Warranty Not Cover?
 
This Warranty does not cover anything considered an “Act of God”. An “Act of God”, is so extraordinary and devoid of human agency that reasonable care would not avoid the consequences. Damages caused by tornadoes, perils of the sea, extraordinary floods, fallen trees and severe ice storms are usually considered “Acts of God”. As well, this warranty does not cover damages inflicted on the gutter system or leafless solution by an individual(s) or pets. For instance, if someone rests a ladder on the gutter and subsequently dents or damages the gutter, Connecticut Gutter LLC will not be held responsible to repair/replace. Another example would be tying a pet to a leader pipe, and having that pet dent or pull the pipe away from the house.
Also, note that this Warranty does not cover labor costs to replace the materials, only the cost of the materials themselves.
 
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3. What is the Period of Coverage?
 
This Limited 10-Year Warranty is good for exactly ten years to the day of the actual install of your gutter system by, and only by Connecticut Gutter LLC. Proof of purchase must be presented in order to take advantage of this Warranty.
 
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4 What Will We Do to Correct Problems?
 
Connecticut Gutter LLC will take all prudent steps to correct any and all problems you may be experiencing with your Connecticut Gutter LLC gutter system. This may or may not include replacing gutter or leader with new parts, or repairing the faulty component(s). All material costs will be picked up by Connecticut Gutter LLC, but you the consumer are responsible for the cost of labor.
Connecticut Gutter LLC promises to address any issue protected by Warranty in a reasonable and timely manner, and in coordination with our business schedule at the time of your Warranty inquiry.
 
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5. What Will We Not Do?
 
Connecticut Gutter LLC will not be responsible for any peripheral needs or issues related to the gutter system. This includes leaf build-up or clogging, cleaning dirty gutters, issues with your drainage or dry-well system, etc. As well, we will not replace a component of the system if it is not faulty while replacing something that is faulty and under Warranty.
Connecticut Gutter LLC is also not responsible for another person or contractors’ work to the gutter system following our install. This includes but is not limited to a roofer changing the pitch of the roof, the overhang of the shingle or any aspect of the roof as it related to the gutter system at the time of our install.
 
Back To Top
6. How Do You Get Service?
 
Getting service is simple. Call our offices at (203) 878-2411 and leave a message with your name, address and problem. One of our employees will be in touch with you to discuss, and potentially arrange for a visit to correct the issue at hand.
 
Back To Top
7. What Must You Do to Keep the Warranty in Effect?
 
To keep this 10-Year Limited Warranty in effect, you must possess your Connecticut Gutter receipt or completion paperwork from the initial install, as well as a copy of your personal check, charge card receipt, or receipt for cash from Connecticut Gutter LLC (proof of payment). As well, you must be certain that no one other than Connecticut Gutter LLC has touched or worked on your gutter system.
   
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P.O. Box 5073 Milford, CT 06460
Phone: 203.878.2411 : Fax:203.878.5325
Email: info@ctgutter.com