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Warranty Information: Connecticut Gutter & Exteriors
LIFETIME Warranty Against Seam Leaks
Material Coverage Connecticut Gutter, LLC warrants to the homeowner(s) located at the address and on the date specified herein that the sealant used on seamless aluminum gutters only by Connecticut Gutter, LLC will not peel, chip, crack, split, flake, leak or blister under conditions of normal wear for a period of twenty (20) years from the date of installation. Should the materials fail to perform in accordance with the above standards, and under proper notification and inspection by Connecticut Gutter, LLC, Connecticut Gutter, LLC shall at its sole option either repair, replace, refinish or refund any defective materials.
Connecticut Gutter, LLC will assume one hundred (100%) percent of the material cost for validated claims made during the first three (3) years after installation. Beginning on the fourth year of the warranty period, Connecticut Gutter, LLC’s share of such costs will be reduced to ninety (90%) percent and the homeowner’s cost shall be ten (10%) percent of the then current cost. Each year thereafter through the twentieth (20) year Connecticut Gutter, LLC’s share will cumulatively decrease from ninety (90%) percent by five (5%) percent increments per year. Any claims received by Connecticut Gutter, LLC after the warranty period of twenty (20) years shall be invalid and Connecticut Gutter, LLC shall not be responsible for any costs associated therewith.
- Excluded Damage: This warranty does not cover damage resulting from fire, flood, lightning, hailstorm, windstorm, wind borne objects, earthquakes, salt spray or other acts of God. Connecticut Gutter, LLC shall not be responsible for normal structural shrinkage or distortion; damage resulting from improper installation; vandalism; harmful chemicals, vapors or fumes; misuse; abuse; normal weathering or the homeowner(s) failure to provide regular cleaning and maintenance of the product or any other cause beyond the control of Connecticut Gutter, LLC.
- Restricted Applications: This warranty does not cover the product when applied to motor/mobile home or other transportable structures.
- Execution: The homeowner(s) has the duty to deliver payment in full for material and installation provided by Connecticut Gutter, LLC in accordance with the payment terms set forth. (These being full amount due upon job completion.) If for any reason the payment falters, this warranty becomes null and void until full payment is restituted.
Notice, Inspection, Remedies and Conditions
Should the homeowner(s) believe that the materials provided by Connecticut Gutter, LLC contain manufacturing defects, they shall present their claim in writing, within two weeks of the time the defect is discovered, to the following address:
Connecticut Gutter, LLC
P.O. Box 83
Fairfield, CT 06824
Full 5-Year ‘Materials’ Warranty
What Does This Warranty Cover?
This warranty protects you in the case of any natural defects in the materials we use or failure of those materials. An example of a natural defect would be if the baked enamel paint peels or flakes away. Failure refers to pitting or rotting of the aluminum or rusting of the hardware used. This also refers to the gutter system coming away from the house. This Warranty only covers problems that are intrinsic to the materials we use, or to the steps we take to install the system.
What Does This Warranty Not Cover?
This Warranty does not cover anything considered an “Act of God”. An “Act of God”, is so extraordinary and devoid of human agency that reasonable care would not avoid the consequences. Damages caused by tornadoes, perils of the sea, extraordinary floods, fallen trees and severe ice storms are usually considered “Acts of God”. As well, this warranty does not cover damages inflicted on the gutter system or leafless solution by an individual(s) or pets. For instance, if someone rests a ladder on the gutter and subsequently dents or damages the gutter, Connecticut Gutter LLC will not be held responsible to repair/replace. Another example would be tying a pet to a leader pipe, and having that pet dent or pull of that pipe.
What is the Period of Coverage
This full 1-Year Warranty is good for exactly one year to the day of the actual install of your gutter system by, and only by Connecticut Gutter LLC. Proof of purchase must be presented in order to take advantage of this Warranty.
What Will We Do to Correct Problems?
Connecticut Gutter LLC will take all prudent steps to correct any and all problems you may be experiencing with your Connecticut Gutter LLC gutter system. This may or may not include replacing gutter or leader with new parts, or repairing the faulty component(s). All labor and material costs will be picked up by Connecticut Gutter LLC. Connecticut Gutter LLC promises to address any issue protected by Warranty in a reasonable and timely manner, and in coordination with our business schedule at the time of your Warranty inquiry.
What Will We Not Do?
Connecticut Gutter LLC will not be responsible for any peripheral needs or issues related to the gutter system. This includes leaf build-up or clogging, cleaning dirty gutters, issues with your drainage or dry-well system, etc. As well, we will not replace a component of the system if it is not faulty while replacing something that is faulty and under Warranty. Connecticut Gutter LLC is also not responsible for another person or contractors’ work to the gutter system following our install. This includes but is not limited to a roofer changing the pitch of the roof, the overhang of the shingle or any aspect of the roof as it related to the gutter system at the time of our install.
How Do You Get Service?
Getting service is simple. Call our offices at (203) 878-2411 and leave a message with your name, address and problem. One of our employees will be in touch with you to discuss, and potentially arrange for a visit to correct the issue at hand.
What Must You Do to Keep the Warranty in Effect?
To keep this 1-Year Full Warranty in effect, you must possess your Connecticut Gutter receipt or completion paperwork from the initial install. As well, you must be certain that no one other than Connecticut Gutter LLC has touched or worked on your gutter system.